Score: 0
Menu: -
Best: --

Customer Support Bot Loop

Your parcel vanished. The only door is Helpy, a cheerful chat bot whose menus loop forever. Find the way to a real person.

Choose your level

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Customer Support Bot Loop

Your parcel never arrived and the only door is Helpy, a cheerful chat bot whose menus loop. Every wrong reply sends you back to the start of that menu and costs patience. Find the way to a real person with plain keywords, your order number, a ticket number, a supervisor or another channel.

Menu maze
Escalating politely

How to play

Reply. Pick the reply that moves you toward a person.
Loops. Wrong replies loop you back and cost patience.
Win. Reach a real person with patience left.
Three levels. Beginner, Intermediate or Expert, picked before you play: the content and the clock change, and each level keeps its own best score.
Satire. Satire with a lesson: every name, brand and platform is made up, and every run ends on how to spot the trick.

Quick tips

Use the words. “Agent”, “human” or “representative” are often the escalation keywords.
Be specific. The problem, your order number and what you want, in one line.

One more tip in the Customer Support Bot Loop guide →